FAQs

What is the age limit for entry?

Rights of admittance reserved. This event is for over 18s only. To enter the festival you must be aged 18 or over. Everyone must present a valid ID when they arrive. The only accepted forms of ID are a valid, in date, passport, driving license or home office approved proof of age card that clearly displays the pass hologram.
The bars will operate a challenge 25 system – if you look under 25, you will be asked to provide valid photo id proving you are 18 or over. Please take it as a compliment and if you’re lucky enough to look under 25, make sure you bring your photo id with you.
Photocopies or birth certificates will not be accepted and are not valid forms of photo ID. Please do not come without your valid photo id even if you are over 18, as you may be turned away if you cannot prove your age.

Is there re-entry on the day?

There is a strict no re-entry policy on the day. The event running times are 11AM – 10.30PM

Are there any prohibited items?

Please note that you cannot bring pressurised gas canisters into the venue. You will be asked to surrender any canisters or be refused entry. You cannot bring any liquids into the venue, this includes eye drops & nose sprays.
You are allowed to bring prescribed medication on site when accompanied by a doctor’s note or valid medical certificate.

Will there be cash machines?

There will be cash machines on site. However, to avoid queues, we recommend bringing all the cash you expect to need for the day with you when you arrive. Cards will be accepted at some of the event bars.

Can I bring food and drink into the park with me?

There is strictly no food or drink allowed into the festival site. Any on your persons will be asked to be left at the entrance with security. There will be food and drink available to purchase inside the festival throughout the day. If you have any specific dietary requirements or concerns get in touch via our contact form.

I didn't receive my e-ticket, what do I do? 

After purchasing tickets, your e-tickets are automatically emailed to the e-mail address you provided when you bought them.
E-tickets are sent by email from etickets@slamminevents.com – please make sure this email address is not blocked by your email account and if you do not receive your tickets, please check your spam and junk boxes. If you cannot locate your ticket in your main inbox, spam or junk inbox, please direct ticket queries to: nation@slamminevents.com or call 0871 2887 250.

Q: Can I cancel or return my ticket?

Please note that all tickets are non refundable and non exchangeable.
For tickets purchased directly from the united festival website, please note payments will show on your card statement as ‘slamminvinyl.com’